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Tsongas Touts Third Quarter Constituent Services Statistics

Nov 03, 2016 05:44AM ● By Bill Gilman


(Editor's note: The following information was submitted by the office of Congresswoman Niki Tsongas, D-3rd District.)


Congresswoman Niki Tsongas recently announced her office’s constituent service casework numbers through the third quarter of 2016.

Constituent cases are instances in which a resident of the Third District seeks assistance from the Congresswoman’s office, such as help when dealing with a federal agency. Issues range from veterans benefits to immigration issues to health care or IRS inquiries, and much more. The numbers below reflect the number of Third District residents helped by the Congresswoman and her office since January.

Since the start of 2016, Congresswoman Tsongas’ office has communicated with 1,448 residents of the Third District regarding specific casework. Also in that time span, Tsongas’ office has successfully closed 1,735 constituent cases and obtained $553,263.65 in federal benefits for constituents in the Third District.

“It is an honor and a great responsibility to represent the people of Massachusetts’ Third District, and as such I have made accessibility a priority,” said Congresswoman Tsongas. “As a member of Congress, we must take action legislatively and take action locally. In many cases, those two priorities align, as many bills I have authored in Washington have been the result of conversation and concerns I heard directly from Third District residents. Constituent services are a critical piece of any Congressional office, and are integral to ensuring I bring the issues important to the Third District down to Washington. I thank my hardworking staff for their commitment to public service and encourage anyone in the Third District that is in need of assistance with federal agencies, or has questions or concerns, to never hesitate to reach out.”

The Congresswoman has visited more than 30 local businesses in the Third District since January 2016, meeting with companies small and large – from furniture makers to high-tech manufacturers to local farms – to discuss issues of importance to the region’s employers and employees.

Congresswoman Tsongas has also hosted 6 Congress on Your Corner Events, at which she speaks one on one with residents about their questions and concerns or issues they have dealing with federal agencies. She has also hosted two telephone town hall events reaching thousands of homes during which residents ask her questions directly from the comfort of their own homes.

Top Issue Areas:       

·         Veterans’ Affairs: 116 cases

·         Immigration and Passports: 220 cases

·         Social Security: 97 cases

·         IRS: 52 cases

·         Medicare: 45 cases

Examples of the number of constituent cases from Third District communities:

·         Andover: 87

·         Chelmsford: 81

·         Dracut: 52

·         Fitchburg: 46

·         Gardner: 32

·         Haverhill: 91

·         Lawrence: 82

·         Lowell: 218

·         Marlborough: 56

·         Methuen: 94



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